Here are a few ideas to make your small business appear to be a big business with a small budget. These ideas could also be used to cut then cost of a traditional brick and mortar set-up.
1. Virtual office: Rent office space on a permanent or temporary basis from a virtual office provider. You get a prestigious office address on your business card, dedicated mailbox, personalised call answer service using your business name, your own dedicated number and office space for meetings.
2. Virtual Assistant: Rent a virtual assistant to provide professional administrative assistance to clients from a remote office. Calls are screened and then forwarded to the relevant person in your business. These services provide a personalised call answer service using your business name and your own dedicated number.
3. Virtual helpdesk: There are a variety of virtual helpdesk services available for hire from IT, to employee support programs to customer service, etc. IT helpdesk's are the most common where your business has technicians on call instead of hiring a permanent employee.
4. Virtual call centre: These services can be employed to answer calls and route to appropriate geographically dispersed staff using your personal business number or become more advanced where they provide dedicated customer support and service, at a fraction of the cost of setting up your own call centre and dealing with high staff turn-over.
5. Virtual software: This utilises software and 3rd party servers, instead of yoru own, to create a virtual office and intranet environment. Types of services offered are e-mail, calendar syncing, document storage and management, intranet work spaces, forums, web conferencing, etc.
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